Privacy Policy

  1. At http://residential-door-services.trustedstandard.com, also known as Residential Door Services (‘the Company’ or ‘we’), your privacy and data security are our top priorities. This comprehensive Privacy Policy delineates our approach to managing personal data in adherence with various privacy laws, including Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

  2. This Privacy Policy governs all interactions with our website, applications, services, and products at http://residential-door-services.trustedstandard.com. It is important to be aware that this policy does not apply to external platforms, applications, products, or services linked from our platform, each of which operates under their own privacy policies.

  3. Our processing activities cover various scenarios where you might interact with us: using our applications and services as a registered user, visiting any of our websites associated with this Privacy Statement, engaging with communications such as newsletters, emails, calls, or text messages/SMS from us, and more.

  4. We collect a range of personal data to provide our services effectively. This includes account information, payment details, financial records, transaction histories, mobile device identifiers, location data, feedback, social media data, product-related data, and other information you provide directly or through your interactions with us. This collection happens via user input, during service interactions, and through the use of automated technologies. In some cases, third parties may also share personal data with us, subject to their privacy policies.

  5. We employ various types of cookies on our websites to enhance user experience, facilitate essential website functions, and gather analytics for continuous improvement. These cookies are categorized as Strictly Necessary, Preference, and Analytics. Users can manage their cookie preferences using our dedicated Cookie Manager tool.

  6. We retain personal data for the duration necessary to fulfill the purposes for which it was collected. Once the data is no longer needed or required by law, we take measures to delete or anonymize it.

  7. To safeguard your personal data, we implement a robust set of organizational and technical security measures. This includes using encrypted communication channels and selecting secure third-party processors who adhere to strict privacy standards.

  8. We recognize the importance of protecting children’s privacy. Our services are not intentionally designed for or directed to children under 18 years of age, and we do not knowingly collect data from them.

  9. Depending on where you are located, you may have rights regarding your personal data, including accessing, rectifying, deleting, restricting the use of, transferring, objecting to certain processing activities, non-discrimination, filing appeals or complaints, and withdrawing consent at any time. To exercise these rights, please reach out to our privacy team using the provided contact information.

  10. We reserve the right to update this Privacy Policy as necessary. Any changes will be communicated through an announcement on our website.

  11. Should you have any inquiries, wish to unsubscribe from our communications, or need to address data-related concerns, please feel free to contact our privacy team at [email protected] or via written correspondence to the address provided on our website.